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Deleting your account

Maybe you have a duplicate account or perhaps you want to leave SMSByrd. Either way, here is how to delete an account.

Deleting a trial account​

To delete an account, you must be an Account Administrator. If you are, you can delete your account using the SMSByrd Dashboard.

  1. Go to the Account Settings area in the SMSByrd Dashboard.
  2. Click Invoicing & billing.
  3. Click the Edit button at the top of the Current plan panel. If you do not see this button, you’ll need to contact the support team.
  4. In the menu that appears, click Delete account and follow the on-screen instructions.

Cancelling your subscription​

If you want to pause or cancel your subscription on your account, you can do so using the SMSByrd Dashboard. You must be a Billing Administrator for this to work.

  1. Go to the Account Settings area in the SMSByrd Dashboard.
  2. Click Invoicing & billing.
  3. Click the Edit button at the top of the Current plan panel. If you do not see this button, you’ll need to contact the support team.
  4. Click Cancel subscription and follow the on-screen instructions.